Crisis Communication: First Steps

In Crisis Mode? Here’s what you do first. PR is almost always synonymous with positive attention and buzz. Until it isn’t. And a brand is in the hot seat with its reputation on the line and integrity in question. You may not realize it then (or ignoring it on purpose...

Knoodle PR Director weighs in on the Art of Apologizing

Businesses are human. Mistakes happen. Whether it’s a website that went down for 24 hours, hundreds of canceled flights on Christmas or a voluntary food recall, every business, no matter how big or small, whether considered a trusted industry veteran or startup...

Make Your Marketing Garden Grow

How content makes your new business blossom Good news! Cold calls are so passé. It seems as if the whole world has stopped making them. And being that no one likes to do them, that could be considered good news. That means… Content is even more important. It literally...